1. General: It is the policy of The Coca-Cola Company Family
Federal Credit Union (“Credit Union”) to comply with all federal
and state laws pertaining to the privacy and confidentiality
of your information. As a financial institution, Credit Union
recognizes and respects the privacy of all persons for whom
we transact business; and we shall implement and maintain
commercially reasonable security standards and procedures
to protect the confidential and private nature of your financial
records. It is our policy that employees not divulge any
confidential information (as defined by applicable laws) to
anyone outside the Credit Union except as outlined in this or
other policy/procedure, as required or allowed by applicable law
or as you have instructed in writing.
2. Use, Collection and Retention of Information: Credit Union
will collect, retain and use information about you only where
we reasonably believe it would be useful and allowed by law in
administering our business with you, and to provide information
and/or products, services and other opportunities we may offer
to you.
3. Maintenance of Accurate Information: Credit Union will
establish procedures so that your financial information is
accurate, current and complete in accordance with reasonable
commercial standards. We will respond to requests to correct
inaccurate information in a timely manner.
4. Limiting Employee Access to Information: It is the policy
of Credit Union that confidential information acquired by us be
held in strictest confidence. Access to personally identifiable
information will be limited to those employees with a business
reason for knowing such information. We realize that in the
course of performing our duties, it is necessary to access
confidential information. The Credit Union will not provide
this information to unauthorized persons. Additionally, this
information will not be discussed with others within the
Credit Union unless their duties also require use of the
information. Employee training is administered regularly to
insure awareness of the law and what personnel responsibilities
are to maintain compliance with the law.
5. Restrictions on the Disclosure of Information: Credit Union
may provide your contact information to third parties with
whom it has a business relationship for the purpose of offering
you products, services or other opportunities. Credit Union
will not provide specific information about you or other personal
data to unaffiliated third parties for their independent use
unless; (i) the exchange of information is with reputable
information reporting agencies to maximize the accuracy and
security of such information or in the performance of bona fide
due diligence; (ii) the information is provided to help complete a
transaction you have initiated; (iii) a disclosure is made at the
specific written request of the customer; or (iv) the disclosure is
required or allowed by law.
6. Choosing Not to Have Your Information Shared
with Others. If you do not want us to share your non-public
personal information (other than as permitted by applicable
law), you may instruct us not to do so by:
- Completing an “opt-out” form at one of our branches;
- Sending us an e-mail at creditunion@na.ko.com;
- Writing us at The Coca-Cola Company Family Federal Credit Union, P.O. Box 1734 Atlanta, Georgia 30301. (Note: Please provide your full name, address, telephone number(s), social security number, and member numbers);
- Completing the attached “opt-out” form and returning it to us at: The Coca-Cola Company Family Federal Credit Union, P.O. Box 1734, USA 215 Atlanta, Georgia 30301; or via fax at (404) 676-8894;
- Completing and submitting to us the “opt-out” form on our web site www.creditunion.coca-cola.com. An election to opt out by any owner, borrower or guarantor will apply to all other joint owners, co-borrowers and guarantors.
THE CREDIT UNION'S PRIVACY POLICY IS SUBJECT TO CHANGE WITHOUT NOTICE. ANY CHANGES TO THE PRIVACY POLICY WILL APPLY TO INFORMATION COLLECTED AFTER THE DATE OF THE REVISION. NO PROVISIONS CONTAINED HEREIN SHALL BE DETERMINED TO CHANGE OR ALTER ANY OTHER CONTRACTS OR POLICIES BETWEEN THE CREDIT UNION AND ITS MEMBERS.
Click here for the PDF VERSION of our Privacy Policy, which includes the Opt Out Form
Protecting Your Information
An important part of the
responsibility of protecting your financial information rests
with you. What can you do? Routinely review and reconcile
your account statements.
- If you become aware of incorrect information either in
our records or as reported by us, please notify us at The
Coca-Cola Company Family Federal Credit Union, P.O. Box
1734, Atlanta, Georgia 30301 or call 404-676-2586 or 877-277-2586
and we will make the necessary corrections promptly.
- Safeguard and protect your account records, passwords,
logon identification and other information pertaining to
your relationship with us.
- NEVER reveal your access codes, passwords or personal
identification numbers ("
passwords ") to
anyone - ever! Attempts to break these passwords are monitored
by special software, which will only allow a few attempts
before the password needs to be reset personally in one
of our branches. If you think any of your passwords have
been compromised, change them immediately!
- Don't leave your computer while you are in the midst
of an on-line session or transaction.
- When you are finished using any of our on-line services,
be sure to log off the system before visiting other web
sites.
- If other people have access to your computer, clear your
browser's cache in order to remove copies of web pages that
may have been stored temporarily on your system.
Links to Third Party Web Sites.
Our web site may contain links to third party web sites. We
provide these links as a service to you. When you link to
a third party web site you leave our web site. We want you
to be aware that we are not responsible for the privacy practices
of any other web site. We encourage you to read the privacy
policies of any web site you access, especially if individual
identifying information is being collected. We are not affiliated
with or an agent of any third party web site that you link
to via our web site.
Reducing the Advertising You
Receive From Others.
If you would like to reduce the amount
of advertising you receive from entities other than the Credit
Union, you can write to the following agencies:
Advertising received through the mail:
Mail Preference Service
c/o Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735-9008
Advertising received via the telephone:
Telephone Preference Service
c/o Direct Marketing Association
P.O. Box 9014
Farmingdale, NY 11735-9014
Please be sure to include complete information about each
name, address and telephone number you would like excluded
from these lists. If you have moved within the last year,
please also include your old address and phone number. The
same is true for name changes and the addresses and phone
numbers associated with each name.
Pre-Approved Credit Solicitations.
If you would like to have your name taken off all pre-approved
credit solicitations (not just Credit Union solicitations),
you can write to the following credit reporting agencies.
Please be sure to include your name, current address and social
security number.
Experian
Consumer Opt-Out
P.O. Box 919
Allen, TX 75013
Options
Equifax, Inc.
P.O. Box 740123
Atlanta, GA 30374-0123
Trans Union Corporation
Name Removal Option
P.O. Box 97328
Jackson, MS 39288-7328
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