Quick Links
Frequently Asked Questions (FAQ's)

How do I join the credit union?


1. Eligibility - Determine eligibility
Note: Family members opening an account as the primary member must include an Affidavit Of Eligibility for Membership signed by the sponsor


2. Complete Membership Application
Print application and complete both pages. Make sure all account owners sign the application


3. Identification Requirements
Include copies of 2 forms of identification (government issued), for each owner on the account, one of which must be a photo ID (ie; drivers license, passport, government issued ID) and the other can be a social security card and/or birth certificate.

Note: Foreign nationals, can open an account using your passport.


4. Employment Verification
TCCC, CCE associates must send a copy of your payroll stub and verification of employment. Retirees must send verification of employment or receipt of retirement benefits.


5. Membership Account Deposit
Include a check or money order for $50.00 to establish your membership.


6. Mailing Details
Mail all documentation to The Coca-Cola Company Family FCU, P O Box 1734, mail stop USA 215, Atlanta, GA, 30301


How do I set up Direct Deposit or Automatic Deposit?

For CCE members click here  for online enrollment or call 888-823-2653.

For TCCC members click here  to link to the MyKO intranet site and enroll.


If your are not an employee of TCCC or CCE contact the payroll department of your employer and request a direct deposit form. You will receive your routing and transit number, and account number to record on your form once your new membership application has been processed. d.


Social Security Direct Deposit authorization forms are available upon request when you open your account.


Once I am a member how can I access my account?

E-Branch (internet banking) is a free service to our members, and includes unlimited bill pay and access to previous month’s statements and check copies on-line.
New members can sign up using the Membership Application. Existing members can call member services at 404-676-2586 or 877-277-2586 or complete and fax back the "Account Change" form available on our website.


Email Member Services at creditunion@na.ko.com any time for questions or to request services. Representatives will respond before the end of the business day.


Shared Service Center networks all across the United States can assist you with limited service to make withdrawals, deposits or loan payments. Click on the link below to locate one of the over 1500 service center nearest you. http://www.cuservicecenters.com/


Audio CU 24 (audio response) service is available using a touchtone phone 7/24/365. Call Member Services then select option 1 then option 1 again from our menu. You will need your member (account number) and a PIN number. If you have an ATM card, the PIN number will be the same. If you do not have an ATM card you can call our member services line at 404-676-2586 or 877-277-2586 press option 1 then 2 (to speak with a Member Service Representative) and request an ATM card or just ask to be set up for audio response using your own self-selected 4 digit PIN.